November 15, 2022

How to Update Your QuickBooks Online Sign in Email Address

Written By

Rachel Barnett

In this QuickBooks Online tutorial, I’ll show you how to change the email address that you use to sign in. QuickBooks/Intuit refers to this as your user ID.

Quick Instructions:

Click the Intuit Account icon (colored circle with a letter) in the upper right-hand corner
Click Manage your Intuit Account
Click Sign in & Security
Click User ID
- Enter your new email address
- Enter your password
- Click Save
Click Email address
- Enter your new email address
- Confirm your new email address
- Click Save

Keep reading for a complete walkthrough with screenshots:

How NOT To Update Your User ID

If you’re reading this it’s probably because you tried updating your sign in email address in Account and settings.

This will only update your contact information email address. Not your sign in email address.

Update Your User ID

In the upper right-hand corner of the screen you’ll see a colored circle with a letter in it. (For me it’s an R for Rachel). That’s your Intuit account icon, click on that circle.

On the pop-up that appears click Manage your Intuit Account.

On the next screen click in the Manage your account section click Sign in & security.

Within Sign in & security we’ll be updating BOTH the User ID and email address.

Click User ID. Enter your new sign in email address and your password. Then click Save.

Next, click Email address enter the new sign in email address twice and click Save.

Now when you sign out of QuickBooks you will be able to sign in with the updated email address.

☕ If you found this helpful you can say “thanks” by buying me a coffee…
https://www.buymeacoffee.com/gentlefrog

Below is a video if you prefer to watch a walkthrough.

If you have any questions about QuickBooks Online click the green button below to schedule a free consultation.

Need some one-on-one QuickBooks assistance?

Share Now

This content is for information purposes only and should not be considered legal, accounting, or tax advice, or a substitute for obtaining such advice specific to your business. Additional information and exceptions may apply. Applicable laws may vary by state or locality. No assurance is given that the information is comprehensive in its coverage or that it is suitable in dealing with a customer’s particular situation. Gentle Frog, LLC does not have any responsibility for updating or revising any information presented herein. Accordingly, the information provided should not be relied upon as a substitute for independent research. Gentle Frog, LLC does not warrant that the material contained herein will continue to be accurate, nor that it is completely free of errors when published. Readers and viewers should verify statements before relying on them.

2 Responses

Hernan Rodriguez Sr says:

April 5, 2024 at 12:13 pm

I watched your video about how to invite an accountant? Is it possible as an accountant to enter in my client quickbook online if my client give its user id and password?

Reply
1. Jessica Ralph says:
  
  April 5, 2024 at 2:34 pm
  
  Hi Hernan,
  Yes, it’s possible. But it’s not a best practice. It’s always best to have any users log in with their own ID/password so that everything gets done is associated with the correct user in the audit log. If you you do a bunch of work and then the client makes changes that effect that work there’s no easy way to tell who made what changes if both were made using the same login credentials.
  -Jess
  
  Reply