How to Update Your QuickBooks Online Sign in Email Address

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In this QuickBooks Online tutorial, I’ll show you how to change the email address that you use to sign in. QuickBooks/Intuit refers to this as your user ID.

Quick Instructions:

  1. Click the Intuit Account icon (colored circle with a letter) in the upper right-hand corner
  2. Click Manage your Intuit Account
  3. Click Sign in & Security
  4. Click User ID
    • Enter your new email address
    • Enter your password
    • Click Save
  5. Click Email address
    • Enter your new email address
    • Confirm your new email address
    • Click Save

Keep reading for a complete walkthrough with screenshots:

How NOT To Update Your User ID

If you’re reading this it’s probably because you tried updating your sign in email address in Account and settings.

Account and settings Company email in QuickBooks Online

This will only update your contact information email address. Not your sign in email address.

Update Your User ID

In the upper right-hand corner of the screen you’ll see a colored circle with a letter in it.  (For me it’s an R for Rachel). That’s your Intuit account icon, click on that circle.

Intuit Account icon in QuickBooks Online.

On the pop-up that appears click Manage your Intuit Account.

Mange your Intuit Account link in QuickBooks Online

On the next screen click in the Manage your account section click Sign in & security.

Updating your sign-in email address for your Intuit Account

Within Sign in &  security we’ll be updating BOTH the User ID and email address.

User ID and Email address in the Sign in &security section of your Intuit Account.

Click User ID. Enter your new sign in email address and your password. Then click Save.

Updating Intuit Account User ID.

Next, click Email address enter the new sign in email address twice and click Save.

Upating your Intuit account email address

Now when you sign out of QuickBooks you will be able to sign in with the updated email address.

Below is a video if you prefer to watch a walkthrough.

If you have any questions about QuickBooks Online click the green button below to schedule a free consultation.

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