Why Undeposited Funds Show Up in Your Bank Register in QuickBooks Online

Have you ever looked at your bank register and noticed a transaction saying it’s in the “Undeposited Funds” account? But you know it’s not…
 
It’s a question I hear often from my clients, “Why do I see undeposited funds  when I look at my bank register?”
 
It’s actually completely normal and not a bug or something you did wrong. Let’s take a look and I’ll explain why this happens…

Undeposited Funds in the Bank Register

First, let’s see what this looks like in the bank register. 

To get there click Accounting in the left side menu, then click Chart of accounts.

Navigating to the Chart of accounts in QBO

Click View register on the right for any of the accounts to open the register.

View the register of an account from the Chart of accounts in QBO

Here is an example of the type of transaction we’re talking about. You can see in the ACCOUNT field it says Undeposited Funds.

A transaction in the bank register that shows Undeposited Funds in the Account field in QBO

If you see this your first instinct will likely be to go to the Bank Deposit screen and remove it from Undeposited Funds… but it’s not there.

Let’s click this transaction in the register to get some more information.

Here I can see it’s showing a Deposit to Undeposited Funds.

A transaction in the Bank Register of QBO showing a deposit to Undeposited Funds

If I click on the Edit button it takes me to the Bank Deposit screen. This time the transaction is in the list, but you’ll notice the box to the left is checked off. That’s because it’s already been deposited.

A transaction in the Bank Deposit that's already checked off in QBO

Whenever you see Undeposited Funds in your bank register it simply means that the money went into Undeposited Funds before getting deposited into the bank account. There’s nothing wrong, there’s nothing to correct. 

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Below is a video if you prefer to watch a walkthrough.

If you have questions about the bank register or undeposited funds in QuickBooks Online click the green button below to schedule a free consultation.

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This content is for information purposes only and should not be considered legal, accounting, or tax advice, or a substitute for obtaining such advice specific to your business. Additional information and exceptions may apply. Applicable laws may vary by state or locality. No assurance is given that the information is comprehensive in its coverage or that it is suitable in dealing with a customer’s particular situation. Gentle Frog, LLC does not have any responsibility for updating or revising any information presented herein. Accordingly, the information provided should not be relied upon as a substitute for independent research. Gentle Frog, LLC does not warrant that the material contained herein will continue to be accurate, nor that it is completely free of errors when published. Readers and viewers should verify statements before relying on them.

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