How to Zoom

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Zoom Web Conference Software Logo

What is Zoom?

Here at Gentle Frog training is provided through Zoom. Zoom is a video conferencing software. It allows you to share screens and see what other people are seeing. You can also give/take control of the other person’s mouse.

This makes Zoom a powerful tool for online teaching. But, Zoom does have a little bit of a learning curve. Here we will explore some of the basics of using Zoom.

Audio Issues

When first using Zoom one of the most common problems is the users not being able to hear each other. In the bottom right-hand corner is the image of a microphone. Clicking this will mute/unmute you, check that you are not muted.

Mute and unmute yourself in Zoom

Clicking the carrot next to the microphone will bring up the audio options where you can select which microphone and speakers to use.

Microphone and speaker selection in Zoom.

If you are unable to hear the other person or they can’t hear you it’s most often due to the wrong microphone/speaker selection.

Video Control

If for any reason you want to stop showing your video to the other person you can select the “Stop Video” icon in the lower left-hand corner.

Turning video on and off in Zoom.

If you stop the video your video image will revert to displaying your name. Click the video icon again to restart your video.

If you have multiple cameras the carrot to the right of the video icon will bring up a list of your cameras to choose from.

Camera selection in Zoom.

Screen Sharing

Screen sharing allows you to show what’s on your desktop to the other person. To do this click the “Share” icon in the middle of the lower icon bar.

Screen sharing in Zoom.

You’ll then have several options including:

  • Your entire desktop or phone screen
  • A specific application
  • A portion of your screen
  • A whiteboard
  • Video from a secondary camera
  • An iPhone/iPad screen.
Selecting the type of screen to share in Zoom.

To share your screen select it and click the blue “Share” button. The other person will now be able to see your screen.

To stop screen sharing click the red “Stop Share” button in the menu at the top of your screen.

Stop sharing your screen in Zoom.

Remote Control

If needed control of the mouse can be given to another person. The host of the meeting can request control through the top menu.

Remote Control in Zoom.

The other person will see a “Remote Control Request” which they can approve or decline.

Remote Control Request in Zoom.

To end Remote Control select “Remote Controlled” from the top menu and click the red “Abort Control” button.

Ending Remote Control in Zoom.


Sometimes you need to communicate with text, maybe to tell the person you can’t hear them or to share a link.

In the center of the bottom menu is the “Chat” icon, when clicked it opens up a chat window.

Opening a chat window in Zoom.

If you are in a meeting with multiple people you have the option to send a chat message to “Everyone” or to select the specific person you want to send a message to.

Selecting who to chat with in Zoom.

When you receive a message via chat the Chat icon will alert you by changing color.

Receiving a chat message in Zoom.

Clicking on the Chat icon will open up the chat window.

Opening the chat window in Zoom.

These are just some of the most common ways to use Zoom. You can watch the video tutorial below to see Rachel Barnett here at Gentle Frog and Nicole Lux-Ritchie of Luxcentric show you how it’s done:

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