How to Add a User to Your PayPal Business Account

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In this quick tutorial, I’ll show you how to add a new user to your Paypal business account.

Add users to a Paypal business account:

  1. Click your user name in the upper-right-hand corner
  2. Click Account Settings
  3. Select Account Access
  4. Click “Update” next to Manage Users
  5. Click the Add User button
  6. Enter the user’s name, email address, user ID
  7. Select what the user can access

Once a user is added you can edit their permissions if needed.

Edit a Users Permissions:

  1. Click your user name in the upper-right-hand corner
  2. Click Account Settings
  3. Select Account Access
  4. Click “Update” next to Manage Users
  5. For the user you’d like to edit click the 3 dots under Actions
  6. Select “View Profile”

Add permissions:

  1. Click the blue “Add Permissions” button
  2. Check off permissions you’d like to add
  3. Click the “Continue” button

Remove permissions:

  1. Click the checkmark box next to permissions you’d like to remove.
  2. Click the “Remove Permissions” button

We are not affiliated with PayPal and do not provide technical support for Paypal. Please follow this link for PayPal support questions:

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This content is for information purposes only and should not be considered legal, accounting, or tax advice, or a substitute for obtaining such advice specific to your business. Additional information and exceptions may apply. Applicable laws may vary by state or locality. No assurance is given that the information is comprehensive in its coverage or that it is suitable in dealing with a customer’s particular situation. Gentle Frog, LLC does not have any responsibility for updating or revising any information presented herein. Accordingly, the information provided should not be relied upon as a substitute for independent research. Gentle Frog, LLC does not warrant that the material contained herein will continue to be accurate, nor that it is completely free of errors when published. Readers and viewers should verify statements before relying on them.

13 Responses

  1. Hi, I have been added to my boss’s Paypal business account following your instructions. However, I am unsure how I can access their PayPal through my account. Please let me know what I can do from my end, and how.
    Thank you in advance

    1. Hi Amy,

      That’s a question for Paypal Tech support. Once you have access if you have any questions about Paypal and QuickBooks we’ll be happy to help you out.


  2. Hi, I have been added to my boss’s Paypal business account also. But I cannot access it as it needed to confirm my identity, please let me know how can I get access to it. Thank you

  3. Hello, I don’t understand how to login to my account. A new user has been created in the business account, a new user has been added, but it is not possible to log in under the new user account. What am I doing wrong?

  4. Hello, my client is trying to add me as a team member which they have done perfectly. But now when I log in, it says “sorry we couldn’t confirm it was you, ask your administrator to add a phone number to your profile.” Please could you tell me how to get to this setting so that I can instruct my client on how to do this.

  5. Hi – I’m looking for more details on what each user permission gives access to. I’m just want the user to be able to see what payments were received in the account. What would be the correct user permission for this

  6. This article very well described the reason behind to set up PayPal business account.. I would all like to recommend it.

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