How to Disconnect Your QuickBooks Online Account from SaasAnt Premium Billing

I’ve been using SaasAnt to import data into a QuickBooks Online account for a course. I’ve finished the course and wanted to disconnect the account from SaasAnt’s premium billing. But I did it incorrectly and had to get support to help me.

I now have instructions for how to do it correctly and thought I’d walk you through it so you don’t mess up like I did.

Quick Instructions:

  1. Within QBO click Apps -> Overview in the left side menu
  2. Click Launch on the SaasAnt app block
  3. Log into SaasAnt 
  4. Click the gear in the upper right corner
  5. Select Billing
  6. In the Currently Billed section click Remove Premium Billing for the account you want to disconnect
  7. In the pop-up click OK

Keep reading for a complete walkthrough with screenshots:

What Not To Do

Let me start by showing you what I did wrong so you DON’T do that.

From within QuickBooks, I went to my Apps. In the Apps Overview, I clicked on the drop-down for SaasAnt and clicked Disconnect.

DO NOT click Disconnect in QBO Apps to disconnect from SaasAnt billing

This will remove the app from the Apps screen for this QBO account. It will NOT disconnect the QBO account from SaasAnt’s premium billing.

How to Properly Disconnect

From the Apps screen in QBO click Launch on the SaasAnt box. 

Launch SaasAnt

Within SaasAnt click the gear in the upper right corner then select Billing.

Navigating to Billing in SaasAnt

In the Currently Billed section find the QBO file you want to disconnect. Click Remove Premium Billing on the right.

Billing section of SaasAnt where you can remove premium billing

A pop-up will appear asking you if you’re sure. Click OK.

Now you can go back to QBO and click Disconnect on the SaasAnt app block.

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This content is for information purposes only and should not be considered legal, accounting, or tax advice, or a substitute for obtaining such advice specific to your business. Additional information and exceptions may apply. Applicable laws may vary by state or locality. No assurance is given that the information is comprehensive in its coverage or that it is suitable in dealing with a customer’s particular situation. Gentle Frog, LLC does not have any responsibility for updating or revising any information presented herein. Accordingly, the information provided should not be relied upon as a substitute for independent research. Gentle Frog, LLC does not warrant that the material contained herein will continue to be accurate, nor that it is completely free of errors when published. Readers and viewers should verify statements before relying on them.

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Are you a small business owner struggling to make sense of your QuickBooks data?

  • Discover how to spot costly mistakes in your bookkeeping and fix them quickly and easily.

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