How to Update PayPal Sales Receipt Mapping in QuickBooks Online

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If your PayPal account is connected to QuickBooks Online using PayPal Connect it can download your transactions as sales receipts.

In this tutorial, you’ll learn how to update what income account those sales receipts are mapped to in your QuickBooks account.

Quick Instructions:

Download Statements:

  1. Click Banking in the left side menu, then Banking in the sub-menu
  2. In the box for your PayPal account click the pencil in the upper right corner
  3. Click Edit settings
  4. Click the pencil in the upper right corner
  5. Update mapping by selecting the appropriate account from the drop-down lists
  6. Click Save

Keep reading for a complete walkthrough with screenshots:

Update PayPal Sales Receipt Mapping

When you connect your PayPal account to QuickBooks Online it will automatically create accounts to map your sales, shipping, and discounts to:

  • PayPal Sales
  • PayPal Shipping
  • PayPal Line Discount

You don’t have to use these accounts. You can update the mapping so it links to accounts you already use.

To update this mapping click Banking in the left-side menu then banking in the sub-menu.

Navigate to banking in the QuickBooks Online menu

On the banking screen click the pencil in the upper right corner of the box for your PayPal account.

Edit your PayPal account in QBO

Then click Edit settings.

Edit your PayPals account settings in QBO

You’ll now see a screen where you can edit the account mapping for your sales receipt.

PayPal settings editing screen in QuickBooks Online

Under Sales form content it lists what can import on your sales receipts.

  • Sales
  • Shipping
  • Discount

Next to each is the account it’s currently mapped to.

To edit this mapping click the pencil in the upper right corner. The account names will turn into drop-down lists.

Edit PayPal account mapping in QuickBooks Online.

Select the accounts you’d like to update the mapping for then click the Save button.

You now know how to update the mapping of your PayPal sales receipts in QuickBooks Online.

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Below is a video if you prefer to watch a walkthrough.

If you have any questions about your connecting Paypal to QuickBooks click the green button below to schedule a free consultation.

We are not affiliated with PayPal and do not provide technical support for Paypal. Please follow this link for PayPal support questions: https://www.paypal.com/us/smarthelp/contact-us

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This content is for information purposes only and should not be considered legal, accounting, or tax advice, or a substitute for obtaining such advice specific to your business. Additional information and exceptions may apply. Applicable laws may vary by state or locality. No assurance is given that the information is comprehensive in its coverage or that it is suitable in dealing with a customer’s particular situation. Gentle Frog, LLC does not have any responsibility for updating or revising any information presented herein. Accordingly, the information provided should not be relied upon as a substitute for independent research. Gentle Frog, LLC does not warrant that the material contained herein will continue to be accurate, nor that it is completely free of errors when published. Readers and viewers should verify statements before relying on them.

2 Responses

  1. How do you match the items in Paypal to the many items (products & services) you have in QBO? This allows you to change one account, but it is critical to categorize all the different types of revenue line items to match what you are selling. Square app allows this.

    1. Hi Melody,

      In bank feeds there is a button in the lower right that says “details”. Click on this and it will allow you to edit the sales receipt to identify which products and services you wish to use.

      -Jess

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Are you a small business owner struggling to make sense of your QuickBooks data?

  • Discover how to spot costly mistakes in your bookkeeping and fix them quickly and easily.

  • Save time and money by streamlining your bookkeeping process and reducing errors.

  • Learn how to identify trends in your financial data so you can make smarter business decisions.

  • Get organized and stay on top of your finances by tracking expenses, managing receipts, and closing your books effectively.

Sign up now for this free mini-course and start mastering the essential bookkeeping skills that every small business owner needs to succeed!

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Sign up now and enjoy the peace of mind that comes with knowing your bookkeeping is accurate, up-to-date, and free from costly errors.

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