How to Disconnect a Bank Account from QuickBooks Online

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If you ever change banks and need to disconnect your old bank account from QuickBooks Online it’s very easy to do.

Quick Instructions:

  1. Click Banking -> Banking in the left-side menu
  2. Click the pencil icon in the upper-left corner of the tile for a bank account
  3. Click Edit account info
  4. Check off Disconnect this account on save
  5. Click Save and Close

Keep reading for a complete walkthrough with screenshots:

Disconnecting a Bank Account From QuickBooks Online

In the left-side menu click Banking, then Banking again in the sub-menu.

Navigate to banking in the QuickBooks Online menu

Click the pencil in the upper-right corner of the tile for the bank you’d like to disconnect.

Edit bank account in QuickBooks Online

Click the Edit account info button.

Edit account info for a bank account in QuickBooks Online

In the Account pop-up, check off “Disconnect this account on save.”

Then click the Save and Close button.

Disconnect this account on save checkbox in the Account banking information in QuickBooks Online

This works for checking accounts, savings accounts, credit cards, etc. 

In this example, I disconnected a PayPal account that was NOT connected using PayPal Connect. Click here to learn how to disconnect PayPal accounts connected with PayPal Connect.

You now know how to disconnect bank accounts from QuickBooks Online.

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Below is a video if you prefer to watch a walkthrough.

If you have any questions about connecting or disconnecting bank accounts from QuickBooks Online click the green button below to schedule a free consultation.

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This content is for information purposes only and should not be considered legal, accounting, or tax advice, or a substitute for obtaining such advice specific to your business. Additional information and exceptions may apply. Applicable laws may vary by state or locality. No assurance is given that the information is comprehensive in its coverage or that it is suitable in dealing with a customer’s particular situation. Gentle Frog, LLC does not have any responsibility for updating or revising any information presented herein. Accordingly, the information provided should not be relied upon as a substitute for independent research. Gentle Frog, LLC does not warrant that the material contained herein will continue to be accurate, nor that it is completely free of errors when published. Readers and viewers should verify statements before relying on them.

4 Responses

  1. Hello. Thank you for the clear video and instructions. I have removed the credit card account from the banking feed successfully, (compromised card). However, it is still listed in the bank feed view. How would I remove it form there, please?

    1. Hi Margie, are you sure you disconnected it correctly? Once it’s disconnected it should stop appearing in bank feeds.

  2. Hello. I have a problem! I don’t know how to remove the linked bank accounts. I have many of them. The above methods do not work.

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