Client: A solo attorney managing multiple client trust balances

The Challenge

The attorney’s ILOTA (trust) account didn’t match the trust liability balance in QuickBooks.

They also had:

• Four bank and credit card accounts with mismatched balances
  
  
• A year’s worth of unreconciled data
  
  
• Client trust balances that were out of sync, including untransferred funds and incorrect liability amounts
  
  

They needed clean records to file taxes and meet trust accounting requirements, and they needed it done fast and accurately.

The Solution

Gentle Frog cleaned up and reconciled all accounts:

• Brought trust liability balances in line with actual funds held in trust
  
  
• Reconciled four accounts: checking, savings, credit card, and trust
  
  
• Identified outstanding checks and client balances that didn’t match
  
  
• Flagged cases where funds were paid but not transferred, or invoices were marked paid incorrectly
  

After the cleanup, the client also opted for three hours of custom training to understand their trust workflow and avoid issues in the future.

The Results

The attorney now has:

• Trust records that accurately reflect what’s held for each client
  
  
• Clean, reconciled financials across all accounts
  
  
• A stronger understanding of how to maintain compliance going forward
  
  

Project fee: $3,523
Plus, Training add-on: 3 hours of 1:1 support