How to Track Future Client Charges in QuickBooks Online

In the world of small business, you often find yourself with expenses that you need to bill to your clients down the road. In QuickBooks Online, you’ve got a few different ways to keep tabs on these expenses.
 
The most common methods are to use billable expenses or delayed charges. 

Billable Expense

A billable expense is an expense you incur while doing work for your client that you intend to invoice to the client.

Turn on Billable Expenses

To use billable expenses you’ll first have to turn it on in the Account and Settings.

To do this click the gear icon in the upper right corner of the home screen. Select Account and settings in the YOUR COMPANY column.

Navigating to Account and settings in QBO

On the left side menu select Expenses. Then click the pencil icon to edit the Bills and expenses section. 

Toggle on “Make expenses and items billable.” Check off “Markup with a default rate of” if you’d like to be able to markup the billable expenses you charge to clients. You can enter a default rate amount or leave it at 0.00. You’ll have the option to edit it for each billable line item on an invoice.

Turning on Billable expenses with markup in the QBO Account and settings

When you’re ready click the Done button in the lower right corner.

Create a Billable Expense

To create a billable expense click the +New button in the upper left corner. Then click Expense in the VENDORS column.

Create a new expense in QBO

Create the expense as you normally would. As you add categories or items you’ll see a BILLABLE column with a checkbox.

If you hover over the question mark icon for that column it says “Select if a customer should for this.”

The Billable column help when creating an expense in QBO

When you check off Billable the Markup column will automatically fill with your default Markup, which you can edit.

Or, you can enter an amount in the Markup column and it will automatically check off Billable.

When you make an expense billable a CUSTOMER column will appear. You must select the customer you’ll bill this to. If you don’t select a customer you will get an error message and you won’t be able to save your expense.

Here is an example of a billable expense with a markup of 10%:

An example of a billable expense with a markup of 10% in QBO

Invoice Billable Expenses

When you create an invoice for a customer you’ve created a billable expense for, you will see that expense appear on the right in the Add to Invoice section.

A Billable expense in the Add to Invoice section of an invoice in QBO

When you click Add it will add the billable expense to the invoice. If your expense has a markup you will see the expense and the markup as two separate lines:

A billable expense and markup added to an invoice in QBO

You can see how this will look to your client by clicking on Print or Preview in the gray bar at the bottom of the screen. Then selecting Print or Preview from the menu.

Selecting Print or Preview for an invoice in QBO

The client will not see the markup on their invoice. They’ll only see the billable expense at the marked-up price:

the print preview of a billable expense on an invoice in QBO. The client only sees the expense at the marked up price, not the markup itself.

Delayed Charge

A delayed charge is like a note for something you’ll charge a customer in the future. It helps you keep track of what money you expect to make later on, which is useful for keeping tabs on your sales. It’s a “non-posting” transaction, meaning it won’t change your account balances. It’s more like a reminder for your records.

Create a Delayed Charge

To create a delayed charge click the +New button in the upper left corner. Then select Delayed charge in the CUSTOMERS column.

Creating a new Delayed charge in QBO from the +New menu

Delayed charges are like a super simplified invoice. You select the customer, the date, and add product/services (you cannot add items).

When you’re done click the Save and close button in the bottom right.

Creating a delayed charge in QBO

Invoice a Delayed Charge

When you create an invoice for a customer with delayed charges you’ll see them on the right in the Add to invoice section. (Just like the billable expenses).

An invoice with a delayed charge in the Add to invoice section in QBO

Clicking the Add link will add the delayed charge to your invoice.

A delayed charge added to an invoice in QuickBooks Online.

If you’re currently using a file folder or a sticky note to help you remember to bill clients. Using billable expenses or delayed charges might be exactly the thing you need to improve your efficiency and ensure you’re not missing anything.

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Below is a video if you prefer to watch a walkthrough.

If you have questions about billable expenses or delayed charges in QuickBooks Online click the green button below to schedule a free consultation.

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This content is for information purposes only and should not be considered legal, accounting, or tax advice, or a substitute for obtaining such advice specific to your business. Additional information and exceptions may apply. Applicable laws may vary by state or locality. No assurance is given that the information is comprehensive in its coverage or that it is suitable in dealing with a customer’s particular situation. Gentle Frog, LLC does not have any responsibility for updating or revising any information presented herein. Accordingly, the information provided should not be relied upon as a substitute for independent research. Gentle Frog, LLC does not warrant that the material contained herein will continue to be accurate, nor that it is completely free of errors when published. Readers and viewers should verify statements before relying on them.

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